PRIVACY POLICY

Introduction

This privacy policy sets out how “June Webb: Acceptance & Commitment Therapy” (“I”, “Me”, “My”) uses and protects any information that the user and prospective client (“You”, “Your”) gives “June Webb: Acceptance & Commitment Therapy” when using this website innerwholeness.org.uk. “June Webb: Acceptance & Commitment Therapy” is committed to ensuring that your privacy is protected. Should I ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

I may change this policy from time to time by updating this page. You should check this page regularly to ensure that you are happy with any changes. The latest update to this Policy is intended to conform with the General Data Protection Regulation (GDPR) which comes into effect on 25 May 2018.

For the sake of completeness, a section has been included on the website's use of Cookies.

What I Collect

When you fill in the Contact Form you are invited to give me the following information:

  • Your name
  • Your email address
  • Your phone number (this field is optional)
  • A message that can give me relevant information, such as:
    • the brief nature of your enquiry
    • any preferred way you would like me to contact you (phone, text or email)
    • any preferred time you would like me to contact you, if by phone.

I require this information in order to:

  • communicate with you through an accurate and up-to-date record of your details
  • understand your needs and provide you with an appropriate therapeutic service.

Security and Confidentiality

I am committed to ensuring that your information is secure. The information you provide to me via the Contact Form comes to me by means of an email, which is stored encrypted on an email-hosting server; it is read by my email client via IMAP and is not stored on my computer system. The information from the Form is transferred to a simple offline paper system and the email is then deleted from the server (along with its associated Trash entry.)

Having received your details, I will contact you according to your preferences and await your response. If I do not receive any response within 3 weeks I shall destroy the paper record of your details. I also destroy the paper record when a) the end has come to a series of therapy sessions, or b) you have requested me to do so (see the next section.)

No records or transcriptions of any kind will be made of our therapy sessions, and I will not disclose any part of your details or the therapy sessions to any third party unless exceptions apply - see the Confidentiality section in the Terms and Conditions.

GDPR Requirements

A checkbox has been included on the Contact Form which you must check (fill) in order to consent to my collection, storage and use of the information you have supplied on the Form, and in order for the Form's data to be sent to me. Without indicating your consent in this way, the initial therapeutic contact cannot be established.

The GDPR also stipulates that you, as client, should be able to:

  • a)  enquire from me the contents of the record I hold about you
  • b)  ask me to change/correct any of the fields of that record
  • c)  ask me to delete your entire record.

For a) you may ask me, at our next scheduled meeting, for a paper copy of your current record. I can then supply you with the information by hand at the meeting following. You will be asked to sign and date the copy of the record.

For b) you may give me, at our next scheduled meeting, the nature of the required change(s). I shall then implement the requested change(s) and supply you with the confirmation by hand at the meeting following. You will be asked to sign and date the copy of the changed record.

For c) you may ask me, at our next scheduled meeting, to delete your entire record. You will be asked to sign and date a statement to that effect. I shall make the deletion at the earliest opportunity after that, though you should understand that my doing so necessarily terminates our therapeutic relationship.

The following rôles apply for GDPR purposes:

  • Data Controller - June Webb: Acceptance & Commitment Therapy
  • Date Processor - June Webb (sole trader of June Webb: Acceptance & Commitment Therapy)
  • Data Protection Officer - June Webb (also Data Processor)

Use of Cookies 

Cookies are small text files placed on a user’s computing device (eg. laptop, tablet, smartphone) in order to help website owners, and other parties, provide a better experience for the user. “June Webb: Acceptance & Commitment Therapy” itself only uses a) one or more "first-party" cookies that enable this website to function properly, and b) the "third-party" cookie "catAccCookies" which is set by the WordPress plugin "UK Cookie Consent" in order to record that you have accepted the fact that this site uses cookies. I do, however, allow other third-party cookies to be stored from Google Analytics.

Google Analytics is a web analytical tool that can help a website owner understand how visitors engage with the website, the visitors’ demographic distribution and the sort of devices they are using to view the website, for example. Google Analytics collects data anonymously, and reports website trends without identifying individual visitors, such as yourself.

Given all this, you may still prefer to disable cookies on this site and the most effective way to do this is to disable cookies in your browser. I suggest consulting the Help section of your browser, or taking a look at the About Cookies website which offers guidance for all modern browsers.

Links to Other Websites

My website may contain links to enable you to visit other websites of interest easily; examples include audio/video recordings (eg. YouTube) and external articles. However, once you have used these links to leave this site, you should note that I do not have any control over those other websites. Therefore, I cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and they are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Finally…

If you are confused or concerned about any aspect of this Privacy Policy you should approach June Webb who will endeavour to help you. If you are still unhappy you can approach the Information Commissioner's Office, the independent regulator for the UK, which exists to protect people's information rights. Ways in which the Office can be reached may be found on the ICO Contact Us page, or you can try their helpline on 0303 123 1113.

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